Privacy Policy

The short version. We collect the information needed to run campaigns, process donations, and keep the platform safe. Campaign pages and, unless you choose otherwise, donor names and amounts can be seen by the public. We never sell your personal information. You can ask to access, correct, or delete your data at any time.

1. Who we are

7 Mountain Foundation ("7 Mountain Foundation," "we," "us," or "our") operates the crowdfunding platform at 7mountainfoundation.com (the "Platform"). The Platform lets people ("Organizers") create fundraising campaigns and lets others ("Donors") contribute to them.

This policy explains what personal information we collect from Organizers, Donors, beneficiaries, and visitors, how we use it, and the choices you have. By using the Platform you agree to this policy. If you do not agree, please do not use the Platform.

7 Mountain Foundation is the controller of personal information processed through the Platform. Our contact details are in Section 14.

2. Information we collect

Information you give us

Account details: name, email address, phone number, password, and profile photo.
Campaign details: campaign title, story, photos, videos, fundraising goal, category, location, and information about the beneficiary.
Donation details: donation amount, your name (or your choice to give anonymously), billing country, optional message, and whether you opt in to updates.
Verification and payout details: government-issued ID, date of birth, address, and bank or mobile money account details, collected when an Organizer withdraws funds or when the law requires us to confirm identity.
Communications: messages you send to us, support requests, survey responses, and any reports you file about a campaign.

Information collected automatically

Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, links clicked, referring pages, and the date and time of visits.
Approximate location: derived from your IP address.
Cookies and similar technologies: described in Section 7.

Information from other sources

Payment processors and mobile money providers, which confirm that a payment succeeded and share limited details such as the card brand and last four digits.
Identity verification and fraud-prevention providers, which tell us whether an identity check passed.
Social login or sharing services, if you connect one, such as your name and profile image.
Other users, for example an Organizer who names you as a beneficiary or shares your story.

We do not store full card numbers on our servers. Card data is handled by our payment partners.

3. How we use information

To create and manage accounts and publish campaigns.
To process donations, issue receipts, and transfer funds to Organizers.
To verify identity and meet legal duties, including anti-money-laundering, counter-terrorist-financing, sanctions, and tax requirements.
To detect, investigate, and prevent fraud, misuse, and violations of our Terms of Use.
To respond to questions, provide support, and send service messages such as receipts, security alerts, and policy updates.
To send campaign updates and, where you have agreed or the law allows, news about the Foundation. You can opt out at any time.
To understand how the Platform is used and to improve it.
To enforce our rights and comply with court orders or lawful requests.

Our legal bases

Where the law requires a legal basis, we rely on: performing our contract with you (running your account, campaigns, and donations); our legal obligations (financial regulation and record keeping); our legitimate interests (security, fraud prevention, and improving the Platform); and your consent (marketing messages and non-essential cookies). You may withdraw consent at any time.

4. What is public on the Platform

Crowdfunding is public by nature. Please think before you share.

Campaign pages are visible to anyone, and search engines may index them. This includes the title, story, photos, videos, goal, amount raised, Organizer name, and beneficiary details that the Organizer chooses to include.
Donations may appear on the campaign page with the Donor's name, amount, and message. Donors can choose to give anonymously, in which case their name is hidden from the public and from other users. The Organizer and 7 Mountain Foundation may still see anonymous Donor details as needed to process the gift and meet legal duties.
Health, family, or other sensitive details in a campaign story become public once published. Organizers should obtain permission from any person they describe, and should not post sensitive information about someone else without their consent.

Even after you delete a campaign or donation, copies may remain in search engine caches or with people who saved or shared it. We cannot control those copies.

5. How we share information

We do not sell your personal information, and we do not share it for third-party advertising. We share it only in these situations:

Who	Why
Organizers	Organizers can see the names, email addresses, amounts, and messages of Donors to their campaign (except where a Donor has chosen to remain anonymous, in which case they see the amount and message only).
Service providers	Payment processors, banks, mobile money operators, identity verification vendors, hosting, email delivery, analytics, customer support, and security services that work for us under contract.
Authorities and regulators	When required by law, court order, or a valid government request, or to protect the rights, safety, and property of our users, the public, or the Foundation.
Professional advisers	Lawyers, auditors, and insurers, where needed.
Successors	A buyer or partner if the Foundation is involved in a merger, restructuring, or transfer of operations. We will tell you before your information becomes subject to a different privacy policy.
Others, with your consent	For example, when you connect a social account or ask us to share your story.

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

6. Payments and verification

Payments are processed by third-party payment providers. Their handling of your payment data is governed by their own privacy policies, which we encourage you to read. We receive confirmation of the transaction and limited details, not your full card or account credentials.

To protect Donors and meet legal duties, we may ask Organizers to verify their identity and bank or mobile money details before funds are released. We may delay or refuse a withdrawal, and may share relevant information with authorities, where we suspect fraud or unlawful activity.

7. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember preferences, secure the Platform, measure traffic, and understand which features are useful.

Essential cookies are required for sign-in, security, and payments. They cannot be switched off.
Analytics cookies help us see how visitors use the Platform. Where required by law, we use them only with your consent.

You can control cookies in your browser settings or through our cookie banner, if shown. Blocking some cookies may affect how the Platform works. Because there is no common standard yet, we may not respond to "Do Not Track" browser signals.

8. International transfers

Donors, Organizers, and our service providers may be in different countries. Your information may therefore be transferred to, stored in, and accessed from countries other than your own, which may have different data protection laws. When we transfer personal information across borders, we take steps to keep it protected, such as contracts that require providers to safeguard it and to use it only on our instructions.

9. Data retention

We keep personal information only as long as needed for the purposes in this policy. Typical periods are:

Account information: while your account is active and for a reasonable period afterwards.
Donation, payout, and verification records: for [X] years after the transaction, or longer if financial, tax, or anti-money-laundering laws require.
Support messages: for [X] years.
Analytics data: generally up to [X] months.

When we no longer need information, we delete it or anonymize it.

10. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and monitoring. No online service can be completely secure. Please use a strong, unique password and tell us right away if you think your account has been compromised. If a data breach affects you, we will notify you and the relevant authorities as the law requires.

11. Your rights and choices

Depending on where you live, you may have the right to:

Access the personal information we hold about you and receive a copy.
Correct information that is inaccurate or incomplete.
Delete your information, subject to records we must keep by law.
Object to or restrict certain processing, including direct marketing.
Withdraw consent at any time, without affecting earlier processing.
Receive your information in a portable format.
Complain to your data protection authority. In Ghana, this is the Data Protection Commission.

To use any of these rights, email us at the address in Section 14. We may need to verify your identity first, and we will respond within the time the law requires. You can also edit your profile in your account settings and unsubscribe using the link in any marketing email.

Residents of California and other US states may have additional rights to know, delete, and correct their data and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined by these laws, and we will not discriminate against you for using your rights.

Residents of the European Economic Area and United Kingdom have the rights listed above under the GDPR and UK GDPR.

12. Children

The Platform is not intended for anyone under 18, and we do not knowingly collect personal information from children to open accounts or make donations. A campaign may describe a child who is a beneficiary only if the Organizer is that child's parent or legal guardian, or has the guardian's permission. If you believe a child has given us information without permission, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. When we make a material change, we will post the new version here, update the "Last updated" date, and notify you by email or a notice on the Platform where appropriate. Continued use of the Platform after the change means you accept the updated policy.

14. Contact us

Questions, requests, or complaints about privacy can be sent to:

7 Mountain Foundation
Attn: Privacy
North Kaneshie, Accra, Ghana
Email: privacy@7mountainfoundation.com
Phone: +233 2082 42756

Reach Us